On-demand webinar

Improve IT's Reputation Using Objective Metrics and Reporting

IT is hardly noticed when things are running smoothly, but just one noisy complaint can throw IT performance under a microscope! The best defense is a strong offence – and we can help!

Citrix CTP Chris Twiest is joining us on this webinar session to break down how leveraging objective data enables you to demonstrate the unbiased truth about the user experience IT is delivering. Goliath’s industry-only scorecards and reports not only show the true health of end user experience from the perspective of the user, but also show how IT performance stacks up against industry standards.

In this live webinar session, we will show you how to:

  • Benchmark end-user experience against industry standards
  • Distinguish between issues that are “loud” vs broad in impact
  • Visualize the status of end-user experience with industry-only reporting

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