With a sudden demand to support remote working at levels we’ve never had to, we’ve had to adapt quickly. All of a sudden, applications that we never considered delivering virtually have had to be provisioned at incredible speed. Often resulting in underperforming end-user experiences.

So what is the new normal? In this session, Citrix CTP, James Rankin will discuss how:

  • You need to change the way you monitor and troubleshoot end-user experiences across your Citrix environment to adapt to the challenges of a remote workforce.
  • COVID-19 and remote working requires that you analyze metrics and data that in previous troubleshooting scenarios you may have ignored.
  • You can leverage monitoring data and environmental insights to better troubleshoot end-user performance issues or (perish the thought) any future occurrences of this nature.


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